Terms of Use

These Terms of Use govern your access to and use of the Evree pet-care operating system (the “Platform”). The Platform is operated by Evree (the “Operator”). For any questions about these terms, contact the Operator at dan@scrapthe9to5.com. By creating an account, signing in, or using the Platform, you agree to these terms. If you do not agree, do not use the Platform.

1. The service

The Platform is a multi-tenant customer relationship management and email nurture system. It lets an organization (a “Tenant”) store contact records, organize a pipeline, and send follow-up email sequences to leads who have consented to be contacted. Each Tenant operates within its own isolated workspace. The Platform is provided on an ongoing basis and may be updated, extended, or changed over time.

2. Your account

You are responsible for keeping your login credentials secure and for all activity that happens under your account. You must give accurate account information and keep it current. Tell the Operator promptly if you believe your account has been accessed without your permission. The Operator may suspend an account where it reasonably believes the account is being used in breach of these terms or in a way that puts the Platform or other Tenants at risk.

3. Acceptable use

You agree to use the Platform lawfully and responsibly. You must not upload, store, or send any content that is unlawful, defamatory, infringing, or harmful. You must not send unsolicited email in breach of any applicable law. You must comply with all anti-spam and electronic marketing laws that apply to you and to your recipients, including obtaining any consent those laws require before contacting a recipient, and honouring opt-out and unsubscribe requests. You are solely responsible for the content you send and for having a lawful basis to contact each recipient.

4. Data storage and processing

Data you enter into the Platform, including your prospect and contact records, is stored on managed cloud infrastructure provided by Supabase. Each Tenant’s data is isolated from every other Tenant. The prospect data you upload remains yours; the Operator processes it only to provide the Platform to you and does not sell it. You may request deletion of your Tenant’s data, and the Operator will delete it within a reasonable period, subject to any records the Operator must keep to meet a legal obligation. You are responsible for ensuring you have the right to upload and process any personal data you place in the Platform.

5. Privacy and cookies

The Operator processes personal data in line with applicable data protection law. The Platform sets session cookies for the single purpose of keeping you signed in; it does not use advertising or third-party tracking cookies. Where the Operator processes personal data on your behalf as a processor, that processing is limited to providing the Platform to you.

6. Intellectual property

The Platform, including its software, design, and branding, is owned by the Operator and its licensors and is protected by intellectual property law. These terms grant you a limited, non-exclusive, non-transferable right to use the Platform while your account is active. You keep ownership of the content and data you upload. You grant the Operator the limited right to host and process that content solely to operate the Platform for you.

7. Limitation of liability

The Platform is provided “as is” and “as available”, without warranties of any kind, whether express or implied, to the maximum extent permitted by law. To the maximum extent permitted by law, the Operator is not liable for any indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, loss of data, or any loss arising from your use of or inability to use the Platform, from email deliverability outcomes, or from any third-party service or integration the Platform connects to. To the maximum extent permitted by law, the Operator’s total aggregate liability arising out of or in connection with these terms is limited to the total fees you paid to the Operator for the Platform in the twelve months before the event giving rise to the claim. Nothing in these terms limits any liability that cannot be limited under applicable law.

8. Indemnity

You agree to indemnify and hold the Operator harmless from any claim, loss, liability, or expense, including reasonable legal fees, arising from your use of the Platform in breach of these terms, from the content or data you send or upload, or from your breach of any law that applies to your use of the Platform, including anti-spam and data protection law.

9. Termination

You may stop using the Platform and close your account at any time. The Operator may suspend or terminate your access if you breach these terms or if required to do so by law. On termination, your right to use the Platform ends. The Operator will make your Tenant’s data available for export for a reasonable period where practical, after which it may be deleted. Clauses that by their nature should survive termination, including limitation of liability and indemnity, continue to apply.

10. Governing law

These terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

11. Changes to these terms

The Operator may update these terms from time to time. When the terms change materially, the version is incremented and you are asked to review and accept the updated terms the next time you use the Platform. Continued use after you accept a new version means you agree to that version.